FAQ's
Welcome to the FAQ page of Alvito! Here, we address the most common questions our customers have. If you can’t find the answer you’re looking for, feel free to reach out to our customer support team.
1. What makes Alvito unique? At Alvito, we prioritize quality, sustainability, and style. Moreover, we are committed to ethical and eco-friendly practices throughout.
2. How do I determine my size? To ensure the perfect fit, we recommend referring to our size guide available on each product page. If you’re unsure, feel free to reach out to our customer support team for personalized assistance.
3. What payment methods do you accept? We accept various payment methods, including credit/debit cards, PayPal, Razorpay, Paytm and other secure online payment platforms. You can select your preferred payment option at checkout.
4. Do you offer international shipping? No, we do not ship internationally! Please refer to our shipping policy for more information.
5. How can I track my order? Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status and whereabouts of your package. Alternatively, you can log in to your Alvito account to track your order.
6. What is your return policy? We do accept returns within 7 days of delivery. Please refer to our return policy for detailed instructions.
7. Do you offer gift cards? Yes, we offer gift cards! Treat your loved ones to the gift of style with a Alvito gift card. They can choose their favorite items from our collection.
8. How can I stay updated on new arrivals and promotions? To stay informed about the latest arrivals, exclusive offers, and promotions, sign up for our newsletter. You can also follow us on social media platforms like Instagram and Facebook for daily updates and style inspiration.
9. Can I collaborate with Alvito? We love collaborating with like-minded individuals and brands. If you’re interested in partnering with us, whether you’re a fashion influencer, blogger, or another brand, please reach out to our collaboration team with your proposal.
10. How can I contact customer support? For any inquiries or assistance, our customer support team is here to help. You can reach us via email at support@alvitostore.com or through our online contact form. We strive to respond to all inquiries promptly.
We hope this FAQ page answers your questions! Thank you for choosing Alvito for your fashion needs.